The Lab MMA Gym
Operated by Live Long & Prosper Ltd
Last updated: September 2026
1. About this Privacy Policy
This Privacy Policy explains how Live Long & Prosper Ltd, trading as The Lab MMA Gym, collects, uses, stores and protects personal information about our members, prospective members, parents/guardians, visitors and other people who interact with us.
We take the privacy of our members seriously and aim to collect only information that we reasonably need to operate the gym and provide our services.
2. Who is responsible for your information?
The data controller responsible for your personal information is:
Live Long & Prosper Ltd
Trading as The Lab MMA Gym
Unit 8–10 Lakeland Estate
Faverdale North
Darlington
DL3 0PX
Email: lanchana11@gmail.com
Website: www.thelabmmagym.com
3. Information we collect
Depending on your relationship with us, we may collect:
- Name
- Date of birth
- Address
- Email address
- Telephone number
- Parent/guardian details
- Emergency contact details
- Membership information
- Direct Debit and payment information
- Attendance and booking information
- Information about injuries, medical conditions or other relevant health information
- Information provided through our waiver, PAR-Q or membership forms
- Photographs and video recordings
- CCTV/security camera footage
- Communications between you and The Lab MMA Gym
- Marketing preferences
- Information required to administer competitions, events, seminars or other activities
We may also receive information from a parent or guardian where a child is joining the gym.
4. How we collect information
We may collect information:
- When you enquire about membership
- When you join the gym
- Through ClubRight
- Through our online registration process
- Through Jotform forms, including waivers and related forms
- When you book or attend classes
- When you contact us by email, telephone, social media or other communication methods
- When you participate in gym events or activities
- Through CCTV/security cameras where these are in operation
5. Why we use your information
We use personal information for purposes including:
- Setting up and administering memberships
- Processing membership payments
- Managing Direct Debits
- Managing class bookings and attendance
- Communicating with members
- Providing safe and appropriate training
- Responding to emergencies
- Managing children and parent/guardian information
- Administering waivers and health/safety information
- Managing events and competitions
- Maintaining the security of the gym
- Preventing fraud, misuse or unlawful activity
- Improving our services
- Sending marketing communications where we are permitted to do so
- Taking photographs and videos where appropriate permission has been provided
- Meeting our legal and regulatory obligations
We may rely on different lawful bases for different activities. These can include contractual necessity, legal obligations, legitimate interests and consent where appropriate. The lawful basis should be appropriate to the particular purpose rather than assuming that consent is required for everything.
6. Health information
Some information relating to injuries, medical conditions or health may be considered special category personal data.
We only collect and use this information where it is reasonably necessary for purposes such as assessing safe participation, responding to emergencies or administering relevant gym activities.
We aim to minimise the amount of health information we collect and restrict access to people who need it.
7. Children's information
The Lab MMA Gym provides classes for children and therefore processes information relating to children.
We take additional care with children's information and expect parents or guardians to provide information accurately and keep it up to date.
We do not sell children's personal information or provide it to third parties for their own marketing purposes.
Where photographs or videos of children are used for promotional purposes, appropriate permission will be obtained.
Children's information receives additional protection under UK data protection law.
8. Marketing
We may contact members and prospective members about gym services, classes, events, camps, competitions, promotions and other relevant activities.
Marketing preferences are managed separately from acceptance of these Terms & Conditions and our Privacy Policy.
Where consent is required for electronic marketing, we will obtain the appropriate consent and provide an opportunity to withdraw it.
Members can change their marketing preferences or opt out of marketing communications.
9. Photographs and video
We may take photographs and video at the gym for purposes including:
- Social media
- Website content
- Advertising
- Promotional materials
- Event coverage
- Educational or coaching content
Where appropriate, photography/video permission will be requested separately.
You can withdraw photography/video permission, although this will not affect material that has already been published or distributed where removal is not reasonably possible.
We will take particular care with images involving children.
10. CCTV and security cameras
We may operate CCTV or other security cameras at the gym for security, safety, crime prevention and protection of people and property.
CCTV footage is personal data and will be handled securely.
Cameras will not be used in areas where people would reasonably expect privacy.
We will display appropriate signage explaining where CCTV is operating and provide further information about how footage is handled.
The ICO recommends that businesses using CCTV consider the lawful basis, signage, security, retention and individuals' rights, and may need to register with the ICO and pay the applicable data protection fee.
11. Who we share information with
We may share personal information with trusted service providers where necessary to operate the gym.
These may include:
- ClubRight — membership management, bookings and member administration
- London & Zurich / ClubRight Pay — Direct Debit processing and payment administration
- Jotform — forms, waivers and information submitted through our forms
- Professional advisers such as our accountant where necessary
- Emergency services or other appropriate authorities where necessary
- Other organisations where we are legally required or permitted to share information
We do not sell members' personal information.
12. Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to member information is limited to people who need it for legitimate business purposes.
13. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as we are legally required to keep it.
Different types of information may therefore be retained for different periods.
For example, certain financial and membership records may need to be retained for accounting or legal purposes after a membership has ended.
We will securely delete or dispose of information when it is no longer required.
14. Your rights
Depending on the circumstances, you may have rights relating to your personal information, including the right to:
- Ask what personal information we hold about you
- Request a copy of your information
- Ask us to correct inaccurate information
- Ask us to delete information where there is no lawful reason for us to continue holding it
- Object to certain processing
- Restrict certain processing
- Withdraw consent where we rely on consent
- Object to direct marketing
Some rights are subject to legal exceptions.
If you wish to exercise a right, please contact us using the details below.
15. Making a privacy request
To make a request about your personal information, contact:
The Lab MMA Gym / Live Long & Prosper Ltd
Email: lanchana11@gmail.com
We may need to verify your identity before providing information.
16. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has not been handled correctly.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, systems, legal requirements or the way we process personal information.
The latest version will be made available through the ClubRight member area.